A couple times a year we have to deal with a member who sends explicit PMs to other members. This breaks my heart :(
One of the obstacles that inevitably arise is that people often just ignore the PMs, not blocking the offending member and not reporting them.
To combat this, I made two key changes:
(1) In the nav bar, instead of simply saying "Privacy" we have it say "Block Members" - I think a lot of people didn't even realize we offered this ability
(2) At the top of your inbox, we have some text telling you how to report offending members and how to block them.
I hope this helps keep our members safe and comfortable moving forward.
