Why MS paint why!

The MS paint on my moms laptop won't work anymore. She told me it was just because the laptop needed to cool down, so I turned it off and took it off of the charger and it still won't work and what makes it even worse is that every time I try to update it so MS paint will work again it says Failed:1 update. So its just like 1 step forward and 2 steps back.

End