New Phone Blues

Recently my cell phone has been having issues. Some screen burn-in, doesn't want to send pictures via text, random freezing. You know all the really fun stuff. Decided finally to cave and get a new phone. Well due to how things are now days and various reasons I am on a friend's cell phone plan for financial purposes (really for reasons stemming back some 10 years ago, but I digress). As such I am not the main account holder. Turns out that my new phone is not compatible with my old sim card. I figure no problem I'll contact my friend who will then contact them and authorize the activation of the new phone. Friend gives me the password I should need and says that should do it if I contact them. This is the year 2020 and I don't have another phone to call with besides the one I want to switch so I'm going to use a chat window by golly!....An hour later I finally discover that my new phone is so advanced it can use an esim card and I merely have to download it! We have come full circle my friends to download said card I just need the pin number....I'm not the account holder...I don't have the pin. Contact friend again for the pin...they don't know the pin number. Finally get said pin number and get the card going and it tells me...my new phone is incompatible with current phone plan...WTF. How can a phone be incompatible with a plan? I understand being incompatible with a company, but a phone plan? Why? It does the same exact things my last phone did. The only difference is it works! I guess it's time to finally get my own account with a different company..... stupid phone.

Update: New plan scam! Friend called company they said nooo we can skip that part I just have to call and give them a number I gave them three times before! Called... got someone with a very unique accent. Let's just cut to the chase and three hours later I have a new working phone!

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