Because Natalya is very innocent and very spoiled, she can be a little rude. She isn't stupid though (as heir to her fathers empire I hope she has some brains!)

beware of ebay when buying lolita. alot of what is listed is not actual lolita, or is very poor quality. sometimes sellers add "lolita" into the title of a completely non-lolita item to get more views. personally, i haven't had many bad experiences from ebay, most of it was decent. i did however order a navy blue cotton blouse but when it came it was bright blue costume satin and was too big for me. i also ordered a petticoat which wasn't nearly as fluffy as the pictures. another time i ordered a skirt and it was trimmed in bad lace. if you know right from wrong and can identify the stolen brand pictures, you should be safe. and whatever you do, DO NOT BUY FROM MILANOO.